Tuesday Tactics: Developing Strategies to Deploy
Read Your Standard Contract/Agreement Again: You have contract rights, remind yourself of them. The major ones to focus are: 1) Risk Management, 2) Reservation and Cancellation, 3) Reporting 4) Suspension/Closure 5) Force Majeure 6) Contract Extension/Fee Waivers.
Insist your Concessioners Communicate with their visitors AND you: Make sure they are posting their COVID response strategy including compliance with State and Federal Requirements. Request that they let you know about their postings.
Encourage your Concessioners to Track Cancellations: Any Federal or State relief from FEMA will require a demonstration of impact. Any future contract extension or waiver of fees will need this data.
Be thoughtful, disciplined, rational and courteous in all concession business decisions considered. It will make a difference in the long run. There will be a next season and you want your concession partners to be there.
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